Frequently Asked Questions
Find the answers you need to make your creative journey smoother
Getting Started
Simply sign up for a free account, choose a template or upload your image, enter a creative prompt, and NanoBanana will generate unique artwork for you.
We offer free trial credits so you can experience NanoBanana creation for free. For more creations, you can purchase credit packages.
We support common formats like JPG, PNG, WEBP. We recommend using high-quality original images for best results.
Features
Templates are preset NanoBanana creation styles and prompts. After selecting a template, just upload your image and NanoBanana will generate artwork in that style.
Absolutely! You can use our templates as a starting point and modify the prompts as needed to create unique effects.
Default generated images are 1024x1024, suitable for most purposes. We will support higher resolutions in the future.
Credits & Payment
Each image generation uses 1 credit. Different features may use different amounts of credits, please check the pricing page for details.
Purchased credits never expire, you can use them anytime. Free bonus credits are valid for 30 days.
We support Alipay, WeChat Pay, credit cards and other payment methods to ensure convenient and secure payment.
Technical Issues
NanoBanana generation requires significant computation, usually taking 10-30 seconds. It may be slightly slower during peak times, please be patient.
If generation fails, credits will be automatically refunded. Please check your internet connection or try different prompts.
Yes! Our website is fully mobile-responsive, you can create on your phone or tablet anytime.
Still have questions?
Our support team is here to help you, typically responding within 24 hours.